Insights · ZIA

Perspectives on talent,
leadership, and culture.

Grounded in Industrial-Organizational (IO) Psychology. Written for leaders who want to understand their organizations more deeply.

Jun 30, 2026 3:54:52 PM · min read

How to Break the Revolving Door: What Stable Dental Teams Do Differently

The revolving door is not random. It follows directly from three decisions most practices make without realizing they are making them.

By Vanessa Tavares
Jun 30, 2026 3:18:12 PM · min read

What Reactive Staffing Is Actually Costing Your Practice

The invoice tells you what you paid. It does not tell you the full cost.

By Vanessa Tavares
Jun 30, 2026 3:00:17 PM · min read

Why In-Office Hiring Is Costing Dental Practices Top Talent

Most dental and healthcare practices are not bad at hiring. They are working with a model that was not built for today’s talent market.

By Vanessa Tavares
Jun 17, 2026 1:22:51 PM · min read

The Real Cost of Waiting

Hiring has a cost. Waiting has a bigger one — it just doesn’t show up on the same line of the P&L.

By Michael Bonanno
Jun 17, 2026 1:18:04 PM · min read

Everyone Wants Same-Store Growth. Few Are Looking at This Metric.

Same-store growth is one of the hottest topics in dentistry right now. Most practices are measuring the wrong half of it.

By Michael Bonanno
Jun 17, 2026 1:13:41 PM · min read

What Containment Actually Means as a Leadership Skill

It is not about staying calm. It is about not passing the weight to everyone around you.

By Jonathan Bonanno
Jun 17, 2026 12:52:01 PM · min read

The Team That Peaks Early and the One That Keeps Growing

Three decisions that separate a strong start from a team built to last.

By Vanessa Tavares
May 27, 2026 3:23:32 PM · min read

Leadership Readiness Is a Capacity, Not a Circumstance

The leaders waiting for better conditions are the ones building the gap wider.

By Jonathan Bonanno