As organizations grow, values get misallocated.
ZIA places full-time virtual talent across a range of roles and responsibilities. From operational support to leadership in a proactive effort to meet the needs of growing organizations.
Virtual talent integration
Growth changes what the work demands.
In early stages, leaders and small teams carry a wide range of responsibilities themselves. As organizations grow, that approach stops working:
- Scope increases
- Decisions multiply
- Operational work competes with higher-value responsibilities
The challenge isn't effort or intent; it's having the right people owning the right work at the right time.
Talent placed with intention.
ZIA places full-time dedicated virtual talent into clearly defined roles within client organizations. Our talent is:
- Selected for skill, communication, and cultural alignment
- Placed into roles with real responsibility and expectations
- Accountable day-to-day to client leadership
- Prepared to work with inclusive, high-trust team environments
ZIA talent is not fractional, shared, or short-term. They are committed members of your team and organziation.
Different roles require different levels of responsibility.
ZIA's tiers reflect the scope and depth of the role, not just hours or tasks.
The Essentialist
$1,500 / month — 160 hours
(Effective rate: $9.36/hour)
Admin & executive support
Insurance & billing coordination
Customer service & communications
CRM & data management
Project coordination
Back-office operations
The Catalyst
$2,500 / month — 160 hours
(Effective rate: $15.63/hour)
Process optimization & SOP development
Project management & team coordination
Client or patient experience oversight
Basic reporting & KPI tracking
Light hiring support & team onboarding
Vendor, partner, or cross-team communication
The Trailblazer
$3,500 / month — 160 hours
(Effective rate: $21.88/hour)
Strategic planning & goal execution
Department or team leadership
Performance coaching & accountability
Cross-functional alignment & communication
Operational oversight & process scaling
Hiring strategy & org development
Executive-level reporting & decision support
Hybrid team development
Placement isn’t the end of the relationship.
While talent is accountable to client leadership, ZIA remains involved behind the scenes to support long-term success through:
- Ongoing development and performance support
- Clear role expectations and continuity
- Access to leadership education through ZIAversity
This ensures talent can grow with the organization instead of becoming another gap to manage.
Who this model fits best.
ZIA’s virtual and hybrid teams are best suited for organizations that:
- Are past the “do everything ourselves” stage
- Need full-time, dedicated ownership
- Value cultural alignment and trust
- Want talent that can scale in responsibility over time